In a US News article, six questions were presented for graduate school prospects to ask themselves when visiting and interviewing at potential colleges. The questions within the US News article are centered around the initial impression that the prospect had from the admissions office. Many times how one is treated as an applicant can be indicative of how the individual will be treated as a student. Listed below are the six questions that US News challenged grad school applicants to ask themselves.
1. Did the admissions staff seem to care?
First impressions are everything. Showing potential students that you and your admissions staff care about the applicant and their individual situation is important. AMP, one of the most customized graduate application systems, is one way to help your office stay focused on giving prospective applicants an effective experience.
2. How professional and informed was the staff?
To be a professional and informed staff member, the staff needs to have a good overall understanding of the type of upcoming class and applicant that they want their school to have. An enrollment management system can keep staff informed on the applicant’s background, grades, history, interests, scheduled visits and more within one secure place, so that staff can effectively evaluate applicants for the best possible class.
3. How did the admissions staff behave during the campus visit, event, or fair?
The US News article also continues to ask , ”If you visited the campus, was your visit confirmed with you in advance? If you sent an RSVP, did you get a friendly reminder?” Admissions staff should be knowledgeable about the applicant’s situation during any encounter with the prospective applicant.
AMP’s system takes care of notifying and informing faculty and applicants of their upcoming meetings and appointments. Instead of worrying if every faculty member or applicant knows when and where to be, the top administrators can focus on the applicant.
4. How long did it take to get someone on the phone or receive E-mail response?
Communication and staying engaged is key with prospective applicants. With many applicants and faculty members, it’s hard to keep track of all of the communication going on between. AMP can help your staff organize the communications in one place. Keeping track of every communication with each student allows your staff to see which students have been helped and contacted.
5. How was admissions information presented on the website?
Applicants want to find information quickly and easily. Within AMP‘s enrollment management system, every bit of information can be micromanaged to ensure that your applicants are getting everything they need to know. AMP gives your staff the opportunity to edit every page that the applicants see in their portal, all the way down to the specific stage of the application process they’re in. This ensures that the applicant has all the information that they may need, which will help to further streamline and simplify the admissions process for both the admissions staff and the applicant.
6. What was the online application procedure like?
The actual application is a sensitive and important part of the application process. This is where your admissions office has a chance to see behind just the GPAs and academic scores, and to look at applicant’s experiences and thoughts on important matters. Easy access to a student’s information, letters of recommendation, and transcripts help to simplify the process for admissions staff. By keeping all of the application materials in one place, and integrating with third parties, like, AMCAS, CAS, and TMDSAS, the admissions staff can better evaluate applicants.
For the admissions and recruitment office, their goal is to have their school stand out to applicants. With detailed and complicated admissions processes for graduate schools, admissions offices frequently struggle to make enough time in the day to complete everything on their to-do lists. Utilizing an enrollment management system, like AMP, can simplify the admissions process and help admission staff members prepare for the next hectic, but exciting, admission season.
How does your school currently prepare for the admissions season?